Internal Auditing with Positivity eLearning
Learn how to plan and conduct internal audits that are constructive, respectful, and focused on improvement.
Target Audience:
Medical laboratory and diagnostic imaging technologists, managers, collection centre supervisors, and personnel. This course provides a comprehensive introduction to internal auditing and is suitable for those who are new to the topic.
Note: Internal auditing is not a requirement of the ICHSC Quality Assurance Program. Participants in that program may find the material useful in supporting quality improvement activities. All are welcome.
Description:
This course offers a fresh approach to the internal audit process. Participants will receive practical advice and tools to develop audit plans and conduct audits that encourage participation, support learning, and identify opportunities for improvement.
In addition to the fundamentals of internal auditing, the course examines how audits can support staff involvement, strengthen processes, and contribute to quality improvement activities. The goal is to help participants conduct audits that are constructive, meaningful, and useful to their organization.
Objectives:
By the end of this course, learners will be able to:
- Define the role of internal auditing within a quality management system.
- Plan internal audits that meet best practices and support meaningful organizational value.
- Conduct internal audits using effective communication, diplomacy, and interpersonal skills.
- Document audit findings using clear, constructive language.
- Maintain accurate audit records to support follow-up activities and continuous improvement.
All content is aligned to ISO 19011: Guidelines for auditing management systems and it is customized to be relevant to the assessment of medical laboratories.
Price: $300
Duration: Access to the course is available for two years from the date of purchase.