Document Management: Supporting Quality, Trust, and Accreditation eLearning

Learn practical ways to creating and managing documents that support daily your work in diagnostic services.
Target Audience:
Accreditation Canada (AC) Diagnostics clients, including medical laboratories and diagnostic imaging services, that want to implement, strengthen, or better understand document management practices to meet AC Diagnostics requirements and ISO 15189.
This course provides a comprehensive introduction to document management and is suitable for those who are new to the topic.
Description:
In this self-directed course, you will learn how to make the right information available to the people who need it. The course examines the role of document management in quality and accreditation, identifies which documents require control, explains the difference between documents and records, and outlines the components of an effective document control system.
- Access to ISO 15189: Access to the ISO 15189 standard or the AC Diagnostics Accreditation Requirements may be helpful but is not required.
- Course Structure: The course follows a structured sequence that builds knowledge step by step. We recommend completing each topic in order. After completing the course, you may return to any topic at any time for review without sequence restrictions to refresh your knowledge and support ongoing improvement.
- Knowledge Checks: Knowledge check questions appear throughout the course. You must answer each question correctly before moving forward. There is no limit on the number of attempts.
- Completion Time: The course takes approximately four to five hours to complete.
Participants will receive templates, tools, and practical guidance to share at their workplace to support document management within a medical laboratory or diagnostic imaging service and to meet AC Diagnostics or ISO 15189 requirements.
Objectives:
By the end of this course, learners will be able to:
- Explain the role of document control in supporting quality, accreditation, and daily operations.
- Translate policy requirements into processes, procedures, and forms that support consistent practice.
- Develop a document control framework suitable for a medical laboratory or diagnostic imaging service.
- Apply the key stages of document control, including drafting, verification, approval, implementation, and review.
- Use electronic systems and tools to effectively manage controlled documents.
Cost: $300 for two years of access
Duration: Access to the course is available for two years from the date of purchase.