This six-hour seminar delivered in three segments clarifies how to create documents and how to control them. Beginning with a powerful exercise in policy creation, we will systematically illustrate how to transform that policy into intent with valuable flow charts, step-by-step procedures and form templates. Next, we will provide expert advice on how to create a documentation structure that allows those working in your service to find documents quickly. We will then show how to control those documents to create a document structure for staff that is logical and reliable. Participants will return to their workplace with valuable templates, tools, and tips to manage the vast array of documentation needed for a laboratory or diagnostic imaging service, and to meet AC Diagnostics or ISO 15189 requirements.
At the end of the course, participants will have received expert guidance and training on the following:
- Understanding the importance of document control
- Systematic approach to policy creation
- Transforming a policy into intent with process maps, procedures and related form templates
- Establishing a practical document control framework
- Knowledge of the document control processes: drafting, verification, approval, implementation and review
- Using electronic tools to control documents
The course is designed and delivered by an expert trainer from AC Diagnostics. Delivery techniques will utilize interesting and relevant examples, combined with engaging exercises that will draw upon our years of experience. All materials will be provided in electronic form.
A multiple-choice exam can be completed electronically following the course. Participants are required to indicate interest in the exam on registration. Certificates for individuals choosing this option will indicate successful completion of the exam. All other participants will receive a certificate of attendance.
"The group work on writing policies, processes and procedures was valuable."
"I really enjoyed the presentation – it helped to bring clarity on what is expected of us for document management and its ultimate outcome."